Refund policy
It is important to thoroughly review and understand our refund policies to comprehend your entitlements and limitations under The AMZ Partners Policies. We offer a 100% refund on all services, subject to specific conditions. Refunds are provided only in exceptional circumstances and under specified conditions, outlined below:
- Refunds are not applicable for special or custom packages.
- Additional revisions beyond initial concepts void the refund.
- Lack of response for over two weeks without prior notice voids the refund.
- Putting the project on hold voids the refund.
- Violation of company policies renders you ineligible for a refund.
- Incomplete or inadequate information in the creative brief is non-refundable.
- Refunds are not provided for a change of mind or disagreements.
- Multiple sets of revisions acceptance void the refund.
- 100% refund is available if requested before project commencement.
Claiming Your Refund
- To claim a refund, contact us through any of the following channels:
Phone: (855) 534-9025
Email: info@theamzpartner.com
We aim to address your concerns promptly, following our revision policy. If unresolved, our refund department will process your request.
